This Service Level Agreement (SLA) applies to you ("Customer") if you currently hold an account with any of the hosted Internet services provided by Enlightened Technology (the "Services") and your account is current and not past due.
We are committed to providing our Customers with unmatched availability of our hosted Internet Services. We recognize that you need to have our Services available whenever you want or need to do business, and we strive to consistently exceed our service-level commitments. Enlightened Technology shall use commercial best effort to provide continuous and consistent
Service with respect to this SLA. Enlightened Technology reserves the right to change the terms of this agreement at any time. The updated SLA shall be posted here.
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